Shipping policy

All orders are processed within 1–3 business days (excluding weekends and holidays). Once your order is shipped, you will receive a confirmation email with tracking information.

Shipping Destinations

We currently ship to addresses within the United States.

Shipping Methods & Delivery Time

• Standard Shipping: 5–7 business days

• Express Shipping: 2–3 business days (if available at checkout)

Delivery times may vary due to carrier delays, holidays, or peak seasons.

Shipping Costs

Shipping charges are calculated at checkout based on your location and selected shipping method. Occasionally, we may offer free shipping promotions, which will be clearly mentioned on our website.

Custom & Made-to-Order Jewelry

Custom-designed jewelry may require additional processing time (typically 5–10 business days) before shipping. You will be informed if extra time is needed for your custom order.

Tracking Your Order

Once shipped, you will receive a tracking number via email to monitor your delivery.

Incorrect Address

Please ensure your shipping address is correct at checkout. Universal Design Jewelry is not responsible for orders delivered to incorrect addresses.

Lost or Damaged Packages

If your order arrives damaged or is lost in transit, please contact us within 48 hours of delivery at your support email.

Returns Due to Shipping Issues

For issues related to shipping, please refer to our Return & Refund Policy or contact our support team.

Contact Us

If you have any questions about our shipping policy, please reach out:
Email:
Business Name: Universal Design Jewelry